I made a follow up order for a lovely customer from Kingston on Thames via my Etsy PaperRosesShop last week. This lady had ordered some subtle pink paper roses in a combination of sheet music and Mills and Boon novel – for tablecentres at a marriage of a writer (bride) and musician (groom).
The same customer came back a few weeks ago asking for a matching bride and bridesmaid bouquet in the same shades. I keep records of all orders I make so it was easy to prepare exactly what she needed even though all correspondence was via the internet.
The customer’s response when the bouquets arrived: “The bouquets are PERFECT! Thank you so much! I just love them. They are even better than I imagined, and will just look beautiful.”